Privacy Policy
Building Environmental Needs Limited (BEN Ltd)
Last updated: June 24, 2026
Building Environmental Needs Limited (BEN Ltd, we, our, us) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 2020 (New Zealand).
1. Information We Collect
We may collect the following types of personal information from you when you interact with our website, contact us, or engage our services:
Name, email address, phone number and postal address
Property address and project details
Information you provide in enquiry forms or email correspondence
Photographs of your property or project (with your consent)
Technical data such as IP address, browser type and device information when you visit our website
2. How We Use Your Information
We use your personal information to:
Respond to your enquiries and provide quotes
Deliver our building, renovation and construction services
Communicate with you about your project
Send invoices and process payments
Comply with legal and regulatory obligations
Improve our website and services
Send marketing communications (only if you have opted in)
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
Subcontractors, suppliers and trade partners involved in your project
Architects, designers and project consultants you have engaged
Our accountants, lawyers or insurers where required
Government or regulatory bodies where legally required (e.g. building consent applications)
Service providers who help us operate our business (e.g. website hosting, email marketing)
4. Cookies and Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. This information is anonymised and used to improve user experience. You can disable cookies in your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Project records are typically retained for a minimum of seven years for tax and legal purposes.
7. Your Rights
Under the Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate information
Withdraw consent for marketing communications at any time
Make a complaint to the Office of the Privacy Commissioner (privacy.org.nz)
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date shown at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Building Environmental Needs Limited
Email: info@benltd.com
Phone: 027 344 9079
Website: www.benltd.com
Note: This is a starting template generated for BEN Ltd. We recommend having this reviewed by a qualified legal professional before publishing to ensure full compliance with the Privacy Act 2020 and any other applicable laws.